Data Deletion Instructions

Last updated: June 10, 2026

If you requested a home service (customers)

If you submitted a service request through one of our forms on Facebook or Instagram and want your personal data (name, phone, email, address details) removed from Homewise Connect:

1. Email [email protected] with the subject line “Data deletion request”.
2. Include the name and the phone number or email address you used on the form, so we can locate your record.
3. We will delete your personal data from our systems and notify any service providers who received your contact information, then confirm completion to you by email within 30 days.

We may retain minimal records where required for legal, billing or fraud-prevention purposes, as described in our Privacy Policy.

If you are a provider (app users)

Registered providers can delete their own account directly in the app: Profile → Delete my account. Deletion anonymizes your personal data (name, email, phone, photo) immediately; we keep only the operational records required for legal and tax auditing, as described in our Privacy Policy.

If you prefer, or if you no longer have access to the app, email [email protected] with the subject “Account deletion” from the email on your account.